Custom AI applications for every industry
Telecom
AI in telecom for data-driven decision making
Telecom companies own a huge amount of data. AI applications can help them analyze all that data in a short time, making it possible to make informed decisions. For instance, predictive analytics can be used to predict outages and network failures and can contribute to maintenance in order to prevent them. After all, proactive maintenance of services can lead not only to lower costs but happier customers as well.
Furthermore, there are numerous automations that efficiently handle repetitive tasks and business processes. Customer service also benefits from deploying AI solutions. Just think of virtual assistants and chatbots. These conversational apps can answer basic and even more complex questions. Moreover, they are able to redirect customers to human support within the organization when needed. How can we help you?
Automatic chaptering of talk shows with AI
VRT NU offers the possibility to rewatch episodes of your favorite shows. The classification of these episodes was done manually by VRT’s editors. To make this more efficient, we provided automatic chaptering.
